Sales assistance
Shoppers describe what they want in plain language — an occasion, a vibe, a budget. Zelvini matches intent to your catalog even when nothing is tagged for the words they used, and explains why each pick fits.
Everything a great in-store salesperson does — sales, support, upselling, checkout help and order status — running in your storefront chat, all day, every day.
Shoppers describe what they want in plain language — an occasion, a vibe, a budget. Zelvini matches intent to your catalog even when nothing is tagged for the words they used, and explains why each pick fits.
Sizing, shipping, returns, policy questions — answered instantly, in your brand's voice, pulling real answers from your store's own policies and product data.
The moment a shopper says yes, Zelvini suggests the one thing that completes the look or the order — never pushy, never more than one add-on at a time.
Zelvini builds and confirms the cart right inside the conversation — no tab-switching, no lost shoppers between "I want this" and checkout.
"Where's my order" is the single most common support ticket. Zelvini answers it from your order data instantly — zero tickets, zero wait.