Blog

Notes on conversational commerce

Product

Why "search" is the wrong verb for online shopping

Search bars want keywords. Shoppers speak in occasions. Here's what changes when your store can just be asked.

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Merchandising

The hidden cost of untagged inventory

Every product without the right tag is a sale your search bar can't make. Here's how much that adds up to.

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AI

How AI upselling actually works, without being pushy

The difference between a good upsell and a spammy one is timing. Here's the rule Zelvini follows.

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Industry

Shopify and AI: what merchants need to know in 2026

A plain-language look at where AI genuinely helps a Shopify store — and where it's still hype.

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